Website Privacy Policy

Privacy Policy

What information do we collect?

  • We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
  • When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
  • We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
  • Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a contest, promotion, survey or other site feature.
  • If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we use “cookies”?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include Soap Korner. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the “My Account” section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the “My Account” section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.

This policy was last modified on August 1, 2020.

 

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Soap Korner. The collective work includes works that are licensed to Soap Korner LTD. Copyright 2003, Soap Korner LTD. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Soap Korner LTD. or purchasing Soap Korner products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Soap Korner LTD. or to purchase Soap Korner LTD. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Soap Korner LTD. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks and trade names of Soap Korner LTD used in the site are trademarks or registered trademarks of Soap Korner LTD.

Warranty Disclaimer
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Soap Korner disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Soap Korner LTD. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Soap Korner LTD. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Soap Korner LTD. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Soap Korner LTD. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Soap Korner LTD. product is mistakenly listed at an incorrect price, Soap Korner LTD. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Soap Korner LTD. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Soap Korner LTD. shall issue a credit to your credit card account in the amount of the incorrect price.

Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Soap Korner without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
Soap Korner LTD. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Soap Korner.

Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Soap Korner products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Soap Korner LTD. products) must be commenced within one (1) year after the claim or cause of action arises. Soap Korner’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Soap Korner LTD. may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Soap Korner LTD. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Soap Korner LTD. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Soap Korner LTD. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Soap Korner LTD. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Soap Korner in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless Soap Korner LTD., its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Soap Korner LTD. may link to sites operated by third parties. However, even if the third party is affiliated with Soap Korner, Soap Korner has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Soap Korner. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Soap Korner LTD. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Your consent

By using our site, you consent to our privacy policy.

SMS Privacy Policy

Soap Korner SMS Privacy Policy

Effective Date: 10/01/2024 

1. Introduction

At Soap Korner, we are committed to protecting the privacy of our customers and visitors. This SMS Privacy Policy explains how we collect, use, and safeguard your information when you opt-in to receive SMS communications from us. By subscribing to our SMS services, you agree to the terms outlined in this policy.

2. Information We Collect

When you opt-in to receive SMS communications, we may collect the following types of information:

  • Phone Number: Your mobile phone number, which is required to send SMS messages.
  • Interaction Data: Information regarding your interaction with our SMS messages, such as the date and time of messages, responses, and any links clicked

3. How We Use Your Information

The information we collect from you may be used for the following purposes:

  • To send you SMS notifications, updates, promotional offers, and other information.
  • To personalize your experience and improve our services.
  • To comply with legal obligations.

We will never sell or share your personal information with third parties for marketing purposes without your explicit consent.

4. Opting-In and Opting-Out

By providing your phone number, you are expressly consenting to receive SMS messages from Soap Korner. Message frequency may vary. Standard message and data rates may apply.

You can opt out of receiving SMS communications at any time by:

  • Texting “STOP” to 719-302-5179.
  • Contacting us directly at [email protected] or call 719-638-SOAP.

Once you opt out, you will no longer receive SMS messages unless you opt back in.

5. Data Retention and Security

We retain your phone number and any related interaction data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no transmission over the internet or mobile network is 100% secure.

6. Children’s Privacy

Our services are not directed at individuals under the age of 21. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a person under 21, we will take steps to delete the information.

7. Your Rights Under the Colorado Privacy Act

If you are a resident of Colorado, you have certain rights under the Colorado Privacy Act (CPA), including:

  • The right to access and obtain a copy of your personal data.
  • The right to request that your personal data be corrected or deleted.
  • The right to opt out of the processing of your personal data for targeted advertising.

To exercise these rights, please contact us at [email protected] or call 719-638-SOAP.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated to you through SMS or other appropriate channels. By continuing to use our SMS services, you agree to the terms of the updated policy.

9. Contact Us

If you have any questions or concerns about this SMS Privacy Policy or our practices, please contact us at:

Soap Korner

1510 Quail Lake Loop Ste. B

Colorado Springs, CO 80906

[email protected]

719-638-SOAP

Holiday Shipping Update

It is that time of the year where  UPS & USPS may experience delays. If you have not received an update for 7 business days, please email [email protected] or text 719-302-5179..
If you need your order within 2-5 days, please use one of the paid UPS or USPS express options.
If you have received a tracking number, your order has left our facility. Most orders will ship same day if placed before 1 p.m. MT on weekdays and 10 a.m. on Saturdays. 
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